Gmail is a powerful email service developed by Google as it is best for sending emails to a large number of persons present at any corner of the world.
Although Gmail is userfriendly, users often encounter Gmail error 102 while trying to send emails to a particular email address. Sometimes, the same error appears while opening an email or moving emails from one folder to another.
When Gmail error code 102 occurs, the computer screen crashes frequently and the device responds sluggishly.
Since Gmail is important for our daily work, we need to fix the error at the earliest. So, follow this article for the possible troubleshooting ways.
Simple Methods to Eliminate Gmail Error 10:
Try out the first method and then move to the rest until you find a suitable solution for this issue.
Method 1: Reset the Network Connection
A stable network connection is important in order to send emails from your Gmail account. If you are using cellular data, then ensure that it is sufficient to support your Gmail activities.
Whereas, if you are using WiFi, then connect your device to another wireless network. Then, reload your Gmail account and see whether you can send emails without an error or not.
Method 2: Open Gmail in Another Browser
The browser in which you are accessing Gmail might not support this application. As a result, you are receiving Gmail error 102.
To check whether your browser is the actual problem or not, open Gmail in another browser. If Gmail remains inaccessible, then continue with the next method.
Method 3: Clear the Browser Cache and Cookies
Browser cache and cookies collect in your browser due to web surfing. If you don’t clear these elements, then they might interfere with your browser activities.
Thus, check out the process for how to remove them from your browser.
- Launch the Chrome browser on your PC and click the three vertical lines at the top-right corner of the window.
- Go to ‘More Tools’ and select ‘Clear browsing data’ under it.
- Click on the drop-down arrow to select the time range for which you would like to clear the browser cache.
- Select ‘Everything’ if you want to clear your entire browsing history and then tap the ‘Clear Data’ button.
- When Windows has cleared the browser cache, open a new tab in Chrome and open Gmail.
- The log into your account and retry to send the emails.
- Open Firefox, navigate to the ‘Menu’ bar and select ‘Histrory.’
- Press the ‘Alt’ key if the Menu bar isn’t visible on your browser.
- Then, click ‘Celar recent history’ and select the time range to clear your browsing history.
- If you want to clear the entire cache, then select ‘All Items’ under the ‘Details’ tab.
- After selecting the time period, hit the ‘Clear Now’ button to clear the browser cache.
- Close all Firefox windows and open a new tab to access Gmail in that window.
Method 4: Update the Browser
Gmail might stop responding due to an older version of the browser. Thus, update the browser if no other browser available on your PC. Here’s how you can update the browser to its latest version.
For Chrome Users
- Open Chrome and click the Menu icon at the top right corner of the screen.
- Click ‘Help’ and select ‘About Google Chrome’ to let Chrome automatically search for an available update.
- If Chrome finds an update, then it will display the ‘Update Google Chrome’ option.
- Select the option to install the available update for Chrome.
- You won’t find the option if you are already running an updated version of Chrome.
- In that case, click the ‘Relaunch’ button to reopen Chrome to apply the update automatically.
- Open Firefox and click the three vertical lines located at the top-right corner of the window.
- Then, go to ‘Help’ and select ‘About Firefox.’
- The ‘About Mozilla Firefox’ window opens and Firefox starts checking for any available updates.
- If any updates are pending, then Firefox downloads and installs them automatically.
- After updating Firefox, open a new tab in Firefox and open your Outlook account.
- Hopefully, Gmail will now send the required emails without displaying an error.
Method 5: Disable Extensions or Themes
Add-ons, themes or extensions seem to be associated with most Gmail issues. Hence, here we have discussed how to disable add-ons on the browser you are using for Gmail.
- Close the existing Chrome window and open a new tab.
- Then, click the three vertical lines at the right corner of the window and select ‘More Tools.’
- Select ‘Extensions’ from the context menu and locate the specific add-ons you want to disable.
- Then, click the toggle switch next to those add-ons in order to disable them.
- Exist Chrome, open a new tab and open your Gmail account to ensure that you have resolved the issue.
- Open Firefox, click the ‘Menu’ button and select ‘Extensions or Themes.’
- Select the add-ons that you want to disable and tap the ‘Disable’ button.
- Click ‘Restart Now’ on the resulting popup to save the existing tab and restart your device.
Method 6: Use Gmail in HTML Mode
First, open Gmail in Incognito Mode and see whether any problems occur or not. If Gmail error 102 repeats itself, then use Gmail in HTML Mode.
HTML Mode refers to the HTML version of Gmail to fix problems arising due to an updated version of Gmail. Note, that you can use this method only when you are accessing Gmail on a computer.
Method 7: Repair the Registry Entries
Malicious programs such as virus or malware might enter your PC and modify or corrupt the Registry entries. As a result, you are having trouble with Gmail.
Thus, you can repair the affected Registry entries by the following steps:
- Press Windows key and ‘R’ simultaneously to launch the Run application on your PC.
- Type ‘cmd’ into the Run application and click ‘OK’ or press ‘Enter.’
- Select Command Prompt(Admin) from the search results to open an elevated command.
- Type ‘sfc/scannow’ into the elevated command and press ‘Enter’ to launch the System File Checker tool.
- This tool scans the Windows Registry and fixes the corrupted or modified entries in it.
If the system File Checker tool fails to fix the corrupted registry entries, then clean the Windows Registry with a Registry cleaner. You might have to start Windows from the scratch if the Registry issues persist.
Note: It is advisable to involve one software expert before fixing the Windows Registry on your own.
Method 8: Uninstall the Antivirus Temporarily
Some of the antiviruses seem to conflict with other applications installed on your PC. Hence, we would recommend you to uninstall the antivirus temporarily from your PC.
You will need to follow the given steps in order to uninstall the antivirus.
- Press Windows key and ‘R’ at the same time to open the Run application.
- Type ‘Control Panel’ into the specific filed of Run application and click ‘OK’ to open the Control Panel.
- Click ‘Programs and Features’ on the Control Panel window and select ‘Programs.’
- Then click the ‘Uninstall a program’ link and look for the antivirus you want to uninstall.
- Right-click on the antivirus and choose the ‘Uninstall’ option.
- Click ‘OK’ on the confirmation popup and wait until Windows removes the software completely.
- After getting a confirmation message for the successful removal of the antivirus, restart the System.
- Launch a proper browser, open your Gmail account and try to send emails.
If you have followed this article, then you won’t have troubles in resolving Gmail error 102. For an expert opinion, leave your feedback in the comment section below.