The outlook is an efficient application when it comes to providing an email facility to the users. But sometimes, you might note that a message “ost file cannot be opened” appears on the screen.
Mostly, the corrupted .ost files can lead to error. You won’t be able to access the emails, contacts, events and other important documents. Besides, the improper installation of Outlook is the other reason behind such an error.
Miscommunication between Outlook and Exchange Server mailbox can trigger this error in Outlook. When you get this error, you won’t be able to open the Outlook profile. So, if you are getting this error, you should fix it at the earliest.
Here, we are going to discuss the possible solutions that can help you to fix the problem at the earliest.
In this section, we are going to talk about the possible methods to fix the corrupted .ost files. You just have to implement the mentioned methods as instructed below.
If you have opened multiple Outlook related programs, then you can come across this error. In that case, you have to close all the Outlook related programs.
And to end the entire Outlook related programs, you have to follow the below-mentioned steps:
Now, after closing all the Microsoft Outlook related programs, check if you can open Microsoft Outlook. And if you are still getting the error then you should move to the next section.
If the Outlook Cached Exchange Mode is enabled, you won’t be able to open Outlook. In that case, you have to disable the Outlook exchange Mode to fix this error.
And to disable that, you have to implement the below-mentioned steps:
Now, after disabling the Outlook Cached Mode, you will be able to open Outlook. But if you are still encountering the “ost cannot be opened“ error, then it is suggested to move to the next section.
The faulty add-ins in Outlook can create at the time of opening the application. In that case, you have to disable the add-in to fix the error.
And to do that, you have to follow the below-mentioned steps:
Now, after enabling the Safe Mode, you will be able to disable all the add-in. But even after doing that you fail to get rid of the corrupted .ost files, then you have to proceed to the next mentioned method.
The ScanOST.exe tool is inbuilt in every device that uses Microsoft. You can scan the corrupted .ost file using this tool. And to repair the corrupted .ost files, you have to follow the below-mentioned steps:
The whole repairing process might take a while to complete. Wait until the tool repairs the corrupted .ost file. And now, you will be able to open the Outlook application without any hassle.
To open the OST file, you have to follow the below-mentioned steps:
And by doing this, you will be able to open the OST file. Not only, you can open the OST file, but also you can also import and export those files in Outlook.