Windows Live Mail users often report that they are facing the ‘Windows Live Mail Error ID: 0x800ccc0f’ error while trying to send or receive emails. This error comes along with the error message:
“The connection to the server was interrupted. If the problem continues, contact your server administrator or Internet service provider (ISP).”
When this error happens, Windows Live Mail starts to work slow. Sometimes, it can also slow down the performance of the computer.
If you are also struggling with the same error, then you can have a look at the below section to troubleshoot this error from its roots.
A number of reasons are responsible for the ‘Windows Live Mail Error ID: 0x800ccc0f’ error to occur. Most of the time, this error is caused by the misconfigured SMTP or SLL settings.
If Windows Live Mail or Windows Mail are affected by a bug, then it may prevent the users from sending or receiving emails. Sometimes, the antivirus or firewall installed on your computer can also block the port used by the email client and lead to this error.
However, you just need effective ways to solve this problem.
There are various troubleshooting methods to eliminate this error. Here, we are about to discuss the most recommendable ones. So, you can follow the steps described below:
Before going to perform any complicated solutions, you can tweak the port settings. Change the port to 995 and confirm that the SSL box is ticked. Afterward, set the port to 465 for outgoing mail and enable the SSL.
After doing this, you can check if the error has been fixed. Else, you can perform the other ways described below.
As we mentioned earlier, the antivirus program can also trigger the ‘Windows Live Mail Error ID: 0x800ccc0f’ error. So, you can disable it for the time being in order to fix this error.
To do this, go to the system tray of the taskbar and then click on the antivirus program icon. If you are unable to locate the antivirus program icon, then find it in the hidden system tray.
Click on the upper-arrow to open the hidden tray. Once you locate the antivirus program, right-click on it. Then, choose the Disable option from the list.
Afterward, you will be prompted to select the time range. It is recommended to disable it permanently. After disabling the antivirus, you can check if the error is resolved.
Else, re-enable the antivirus program and continue with the further ways provided below.
Sometimes, this error occurs when the email client is not aware that the server of the email requires authentication.
To solve this, go to the Start menu and tap on the Settings (gear-shaped) icon. Then, go to the Accounts section and then click on the ‘Properties’ option.
After that, navigate to the Servers tab. Check the box that prompts ‘My server requires authentication’. Next, save the changes by clicking on the Apply button.
Close the Settings window and restart the system to apply the changes. Then, try to send an email to check the result. If the error persists, then you can move the other ways stated below.
According to tech guides, the ‘Windows Live Mail Error ID: 0x800ccc0f’ error can be sorted by reinstalling the Windows Live programs.
After completing the process, you can restart the system and then check if the error is fixed. Otherwise, you can change the mail sending format to get rid of this error.
You may also face this issue due to the format of the mail based on which you are trying to send. So, you can change the mail sending format to solve this error.
To do this, first, you can open Windows Mail and then navigate to Tools. Afterward, choose ‘Options’ from the list. Next, tap on the Send button and then change the ‘Mail Sending Format’ from HTML to ‘Plain text.’
Lastly, tap on the Save button to apply the changes. After that, restart the ‘Windows Mail’ and check if the ‘Windows Live Mail Error ID: 0x800ccc0f’ error is resolved.
Else, you can reinstall the network adapter driver to solve this issue.
Due to the malfunctioning network adapter driver, you can also face this issue. So, you can reinstall the network adapter driver to fix this error.
To perform the reinstallation process, first, you have to uninstall the Network Adapter Driver and Windows will reinstall the driver automatically.
First of all, press the X and Windows key simultaneously from the keyboard to open the Device Manager. Afterward, locate the Network Adapter and right-click on it. Choose the ‘Uninstall’ option from the list.
In the beginning, right-click on the Start menu and choose the ‘Quick Access Menu’ from the list. Afterward, choose the ‘Device Manager’ option from the list. Then, choose the ‘Network Adapter’ and right-click on it. Lastly, tap on the Uninstall option.
After uninstalling the Network Adapter driver, you can restart the system. Once the system starts up, it will reinstall the driver automatically. Otherwise, you can visit the official website of the manufacturer to download and install it on your computer.
If you are using an outdated OS like XP and Vista, then SSL 2.0 is necessary for Windows Live Mail. So, if it is disabled, then you may face the ‘Windows Live Mail Error ID: 0x800ccc0f’ error. You can solve this issue easily by enabling the SSL 2.0 on your web browser.
Open the browser and navigate to Tools. Choose ‘Options’ and tap on the Advanced button. Afterward, click on the Security option and then tick the ‘use SSL 2.0’ box. Lastly, tap on the Apply button to confirm the action.
First, open the browser and go to Menu. Then, choose the ‘Settings’ option from the list and then click on the Advanced option. Next, tap on the ‘Network’ button.
After that, choose the ‘Change Proxy Settings’ option from the next page and click on the ‘Internet Properties’ option.
Tap on the Advanced button from the next page and then navigate to the Security tab. Check the ‘Use SSL 2.0’ option and click on the Apply button to complete the process. Now, you can check if the issue is resolved.
Hopefully, the above methods will help you to troubleshoot this error. If you want to read more on similar topics and want to resolve Outlook error 0x800ccc0f, you can follow our website regularly.